Being your own self-made businessperson can be unnerving with all that uncertainty hanging around every corner. There’s that pressure to keep growing and improving, maintaining your revenue stream, and managing your business and personal life. We’re here to help with these seven habits every successful entrepreneur has:
Focus on Customer Service
“The customer is always right”, as the old adage goes. This doesn’t mean they’re absolutely right, but it does mean that as a business, your focus should be to please them. This is because they are the lifeblood of your business, and losing your clients means losing potential income. At the least, you can exercise good customer service by making improvements to your after-sales support or offering conveniences like door-to-door delivery or some way to test out certain products. But the best businesses take it a step further by tweaking small details like holding the door open and greeting customers as they enter the store. Sometimes low-effort actions can have lasting positive impressions on your clients.
Market Yourself and Your Business Especially When You’re Starting Out
When you’re opening a business, one of the first things you need to do is to make your existence known. Even if you were franchising a major international food chain, you won’t be maximizing your potential revenue without at least getting the word out on who you are, where you are, and what you offer. A lack of advertising can topple even the most popular franchises mere months after opening day. Of course, this still applies during peak seasons that make or break your sales every year, so make sure to keep that in mind as you go along.
Take Calculated Risks
Nobody’s accomplished greatness by staying safe with the way they run their business. However, we also don’t mean reckless risks where the potential rewards don’t outweigh the potential or even expected consequences. Taking calculated risks means studying and understanding the rewards and consequences of business ventures and major business decisions as you grow your business. You can employ tools like a pros and cons list, a SWOT analysis, or even a spreadsheet with the pros and cons laid out and thought through. Grab what opportunities you can find, but try to look before you leap.
Keep Building Your Business’ Culture and Stick to It
Successful businesses often start with a set of values and principles that forge the personality and “face” of your enterprise as a whole. This covers everything from how you treat your employees to how your business interacts with your client base. Sometimes the business can lose sight of these values as it grows and expands, and this can potentially cause the business to lose the charm that wooed your return customers and attracted would-be job seekers. This also serves as the guiding principle that drives your business forward in decision-making.
Establish Influential Support Networks
“No man is an island”, that includes entrepreneurs like yourself. Just like when you reach out to friends and family for comfort and support when you reach a low point in your life, having some influence with the people you meet in your work and non-work interactions can go a long way when your business also goes through some rainy days. It is worth taking the time to forge relationships with the people you interact with as you grow your business from current and former employees, former employers, clients, and even your competitors. Being able to pull favors from people you’ve established good working relationships with is a hallmark of any great entrepreneur and often ensures your enduring success.
Listen More, Speak Less
When you speak more and listen less, you will often come off as one who just asserts his or her way through a situation. There is a danger of missing out on key information needed to solve certain problems or improve on where you’re lacking. By listening more, you can gain more information on the situations at hand while also gaining the trust of those around you. Listening gives off an aura of a leader who is there to serve instead of just boss people around. That said,
Maintaining a positive attitude can be the difference between winning and losing, failing and succeeding, and persevering and quitting. If you’re going through difficult situations, you can find it tempting to just quit and cut your losses, but sometimes greater rewards can be right around the corner or be just within reach without you realizing it with all the negativity you’re surrounded with. Having a positive attitude keeps you focused on the potential solutions, and arms you with that fight or flight confidence that can cut a path through a forest of doubt and uncertainty that finally leads to your success.
Already an expert with these 7 habits? Share with us more that you are doing to help you achieve success!